Faqs

red-star
pink-smile

Ask us your questions!

Whether you’ve got questions about our products, processes or even our experiences dealing with allergies, please get in touch through the contact page and we will get back to you as soon as we can. Our frequently asked questions are below.

pink-heart

No. We make sure if we claim ‘Vegan’ there are no traces of egg or milk.

Not at the moment but we are looking into ways of doing this without quality being impacted in transit.

Yes – all our cakes are sesame free.

Not at the moment. We have been working on a recipe for a long time but so far, have found that removing both egg and gluten from the same recipe impacts quality to a standard we wouldn’t feel comfortable with. We will continue to work on it.

Yes – we recommend you can freeze for up to 1 month & defrost at room temperature without effecting quality. We advise you do not refreeze once defrosted.

No – Our factory is 100% nut and peanut free.

We have been RSPO certified since 2014

Yes. We only source Rainforest Alliance cocoa powder.

Share the joy!

Follow us on socials and tag us in your pictures for a chance to feature on our page! 

red-speech